If something is wrong with your order, we make it right — simple as that.
Damaged, defective or wrong item
Send a photo of the issue to [email protected] within 30 days of delivery and we will reprint or refund in full. No need to return the item.
Change of mind
Because each piece is made to order, we cannot resell returned goods, so we do not accept change-of-mind returns. Double-check size charts before ordering.
Lost in transit
If a parcel is confirmed lost by the carrier, you choose: free reprint or full refund.
Refund timing
Approved refunds are issued to the original payment method within 5–7 business days.